Recruit. Support. Retain. Grow.

Hospitality recruitment, external HR and career support — across Victoria.

AusLabourBank helps Victorian hospitality employers hire and manage staff — and helps job seekers build real careers in the industry.

Who we are

AusLabourBank is a Melbourne-based hospitality recruitment and external HR company. We help restaurants, hotels and hospitality groups across Victoria hire better, manage HR with less friction, and build long-term workforce pipelines. We also work with selected construction-related employers.

For Employers

  • Recruitment & candidate sourcing
  • External HR retainer (monthly)
  • Workplace compliance support
  • Employee relations & policy support

For Job Seekers

  • Resume & interview preparation
  • Career direction support
  • Industry orientation
  • Employer connections
For Employers

External HR, recruitment & workforce development for hospitality employers

We work with both employers and job seekers — so the candidates we put forward already understand Australian hospitality workplace expectations, and we stay on as your external HR team after the hire.

01

Recruitment Support

Advertising, screening and shortlisting across all channels.

02

HR Administration

Contract coordination, onboarding, employee records, leave management.

03

Workplace Compliance Support

Modern Award and payroll documentation support and rostering review, based on publicly available guidance and employer-provided information. General HR guidance only — not legal advice, payroll certification, or Fair Work compliance certification.

04

Employee Relations Support

Performance frameworks, disciplinary process guidance, conflict resolution.

05

Policy & Procedure Templates

Hospitality-specific workplace policies and employee handbooks.

06

Workforce Development

Talent pipeline building, retention strategy, and succession support.

Most recruiters place a candidate and disappear. We stay — combining recruitment with ongoing external HR. And because we coach job seekers too, the candidates we put forward already understand Australian hospitality workplace expectations, so they arrive better prepared.

Service packages

PackageBest suited to
StarterSingle-venue operators
GrowthMulti-venue operators
GroupRestaurant groups & hotel management companies
Ad-hoc RecruitmentNo retainer; success fee per placement

All packages are customised. Monthly fees are quoted individually following a free workforce needs assessment.

Book a free workforce assessment
For Job Seekers

Build a real career in Australia's hospitality industry

We support job seekers — including international students and graduates — to prepare for and access genuine employment opportunities. This is employment preparation and employer engagement support. It is not a job placement guarantee, a sponsorship arrangement, or a migration service.

Resume optimisation

Tailored to Australian hospitality employers.

Cover letter writing

Clear, role-specific, employer-ready.

Interview preparation

Practice, feedback, industry expectations.

Career direction

Roles, progression paths, skill requirements.

Industry orientation

Workplace culture and Australian workplace norms.

Employer connection

Introductions to our hospitality network when a suitable role exists.

Pricing

Career Direction Assessment

A$390

90-minute one-on-one session, written direction report, and action plan.

Resume & Cover Letter Pack

from A$320

Tailored resume and cover letter, one revision round, and a LinkedIn polish.

Graduate Career Launch Pack

from A$1,880

A four-week program: resume rebuild, LinkedIn, cover letter templates, a 30-role target list, and two mock interviews.

90-Day Career Accelerator

from A$4,800

Six strategy sessions, four mock interviews, employer connection opportunities (no guarantee of interview or offer), and offer-negotiation coaching. Suitable for clients seeking intensive, structured support; suitability is assessed before enrolment.

All services are employment preparation and employer engagement support. Final scope and fee are confirmed in writing before you start.

What we don't do

Submit your details
About us

A hospitality workforce partner, not a transaction

AusLabourBank is a Melbourne-based recruitment and external HR company specialising in hospitality. We work with restaurants, hotels, cafes and hospitality groups across Victoria — and selected construction-related employers — to recruit better, manage HR with less friction, and build long-term workforce stability.

We also support job seekers — particularly university graduates — to prepare for and engage with the Australian hospitality job market.

Yang Li
Founder, AusLabourBank

Based in Melbourne, Yang has extensive experience across hospitality, recruitment, workforce development and employer engagement. Through AusLabourBank, he connects hospitality employers with better recruitment support and long-term workforce development solutions.

Contact

Let's talk

AusLabourBankLevel 1, 117 Lonsdale Street, Melbourne VIC 3000

Emailadmin@auslabourbank.com

Phone0476 288 888

HoursMonday–Friday 9:00–17:30 · Weekends by appointment

Privacy Policy

How we handle your information

Draft for lawyer review before launch (Privacy Act 1988 / APP 5 & APP 6), especially around work-rights data and overseas storage.

AusLabourBank respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

Job seekers: name, contact details, resume/CV, work history, qualifications, job preferences, and — where you choose to provide it — work-rights / availability information (for role-matching purposes only). Employers: company name, contact person, role, contact details and hiring requirements.

2. Why we collect it

To respond to your enquiry, assess suitability for roles, deliver our recruitment, HR and employment-preparation services, and communicate with you about them.

3. Who we share it with

Prospective employers — only with your consent. Service providers who help us operate (email, document, CRM and website hosting), under confidentiality arrangements. Registered Migration Agents (MARA) or legal practitioners — only where you ask us to refer you. We do not sell your information.

4. Storage, security & overseas

We take reasonable steps to protect your information. Some service providers we use — such as email, cloud storage, CRM or website hosting providers — may store or process information outside Australia. We take reasonable steps to use reputable providers and to protect your information.

5. Retention, access & correction

We keep your information only as long as needed for the purposes above or as required by law. You can request access to, or correction of, your personal information at admin@auslabourbank.com.

6. Consent & complaints

By submitting your information you consent to its collection and use as described. We obtain your specific consent before sharing your CV with any prospective employer. If you have a privacy concern, contact us first at admin@auslabourbank.com; if unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.