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Recruit. Support. Retain. Grow.

Hospitality hiring support for Victorian employers — from shortlist to settled-in.

We scope the role, screen candidates and coordinate interviews — and, if you need it, stay on after placement with ongoing HR support, so your managers can get back to running service.

Kitchen, chef and front-of-house roles filled in 2025–26 Existing clients have asked us to help staff their new venues We reply to every hiring brief within 3 business days

Why employers choose AusLabourBank

Hospitality and aged care only

We focus on kitchen, chef, front-of-house and aged care roles across Victoria.

Pay only on a successful placement

No upfront recruitment fee. The fee for each role is quoted and agreed in writing before we start.

English and Chinese, phone or WeChat

Talk to us in English or Chinese, by phone, email or WeChat.

For Employers

Recruitment support, with optional ongoing external HR — charged as separate services.

Recent hiring support, 2025–26

We've helped Melbourne hospitality employers fill kitchen hand, chef and front-of-house manager roles, including:

  • A dumpling chain with outlets in well-known Melbourne shopping centres
  • A well-known Sichuan restaurant in Melbourne
  • A long-established Cantonese restaurant in Melbourne

We supported each employer from role scoping and candidate screening through to interviews and start dates. All three have told us they are satisfied with the people placed and plan to keep working with us. The dumpling chain and the Sichuan restaurant have also asked us to help staff their new locations. Business names are not published for confidentiality.

“Thank you, Mr Li, for helping us find the right, reliable people. We look forward to a long partnership.”

— Owner, Sichuan restaurant, Melbourne (translated from Chinese)

“Thank you, ALB, for your help. We had just opened, we were short-handed and lacked experienced staff. Luckily you recommended people to us, and that solved a big problem for me!”

— Restaurant owner, new venue, Melbourne (translated from Chinese)

Recruitment Support

  • Role scoping and hiring criteria
  • Candidate sourcing and screening
  • Interview coordination
  • Onboarding follow-up
  • Ongoing talent pool for future roles
  • Regular candidate pipeline updates

Learn more about hospitality recruitment in Melbourne

External HR Support

  • A curated HR toolkit from hiring to exit, with guidance in English and Chinese
  • Links to current Fair Work templates and pay guides, with alerts when key rules change
  • A quarterly HR administration self-check, reviewed by us
  • General HR guidance only — not legal, payroll or industrial relations advice

External HR Starter

A$750 / quarter + GST

Mostly self-service HR administration support for one venue with up to 30 staff: a curated onboarding and people-management toolkit, workplace update alerts, a quarterly HR self-check reviewed by us, and up to three written questions and one template adaptation each quarter. Extra support A$190/hour + GST. Recruitment is not included.

Ad-hoc Recruitment

Quoted by role

Charged per successful placement. What counts as a successful placement, and any replacement arrangement, is set out in your written service agreement before we begin.

Prices exclude GST. Recruitment and HR support are separate services. The scope, what counts as a successful placement and any replacement arrangement are confirmed in a written agreement before work starts. We can't guarantee that every role will be filled.

How to get started

1

Send a hiring brief

Tell us the role, hours, location and pay range — it takes a few minutes.

2

We reply within 3 business days

We discuss the role and confirm scope and fees in writing. No cost until you agree.

3

Meet screened candidates

We source and screen candidates and arrange interviews. You make the hiring decision.

Discuss hiring for your business View Employer Partnership details

For Job Seekers

Two separate services: a free application for hospitality roles we recruit for, and optional paid support for career direction and job-search materials.

Hospitality Job Application — Free

Register your interest in hospitality roles across Victoria — restaurants, hotels, cafes and more. When we recruit for a role that suits your experience and availability, we'll contact you.

Apply for hospitality roles — free

Career Support — Paid

Choose a self-guided career direction assessment or tailored resume and cover letter preparation. These services do not include job placement or employer introductions, and payment gives no priority in any recruitment we do for employers.

Explore paid career support

Paid career support is optional and separate from recruitment. It is not a job, an interview or an employer introduction, and gives no priority in any recruitment we do. Prices, delivery times and refunds are on the Career Support page. We don't provide immigration assistance; visa questions should go to a MARA-registered migration agent or Australian legal practitioner.

About AusLabourBank

AusLabourBank is a Melbourne-based direct placement recruitment business supporting hospitality employers and expanding into aged care and home care. We help Victorian employers define roles, identify suitable candidates and arrange introductions. External HR support is offered separately.

On the job seeker side, we support university graduates preparing to enter the Australian workforce — with practical help on career direction, resumes and cover letters.

Ownership and related entities

AusLabourBank is operated by Alright Group Pty Ltd and was founded by Yang Li, who is also Managing Director of New Pathway Group and a director and the Principal Executive Officer of Mercury Institute of Victoria, a registered training organisation.

AusLabourBank and Mercury are related entities but separate businesses. Our services are not part of any course, have no effect on anyone's admission, studies, results, attendance or completion at Mercury, and give Mercury students and graduates no priority in recruitment.

Straight answers before you enquire

What employers usually ask before sending a brief.

How quickly will you respond?

We reply to every hiring brief within 3 business days to discuss the role and confirm scope and fees in writing.

What does it cost?

Placement fees are quoted by role and charged only upon a successful placement. Optional ongoing HR support is A$750 per quarter + GST and does not include recruitment. Fees, payment triggers and any replacement arrangement are agreed in writing before recruitment begins.

Which roles do you recruit for?

Hospitality roles across Victoria, including kitchen hands, cooks and chefs, and front-of-house staff and managers, plus aged care and home care roles such as personal care assistants, home care workers and aged care kitchen staff.

I'm looking for work — can I apply?

Yes. Applying for hospitality roles is free. Paid career support is optional and separate, and gives no priority in recruitment.

Send a hiring brief

AusLabourBank is operated by Alright Group Pty Ltd

ABN 62 632 465 939

Level 1, 117 Lonsdale Street, Melbourne VIC 3000

admin@auslabourbank.com

0401 631 138

WeChat QR code: AusLabourBank, Yang Li

WeChatScan to add us, or search WeChat ID: oscarliyangOn your phone? Open this page in WeChat and long-press the QR code.

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